Our perfumes are crafted with oil-based formulas, which provide a longer-lasting fragrance experience. Oil-based scents are richer and more intense, ensuring they stay with you throughout the day. Typically, you can expect the fragrance to last between 6 to 8 hours, depending on your body chemistry and the environment. 

Our fragrances are created using fine French ingredients from Grasse, France - the perfume capital of the world. We process these ingredients at our proudly South African production facility, where our women-led team ensures the highest quality standards are met every step of the way. 

Yes, we are proud to say that all our products are cruelty-free. We do not test on animals, and we are fully committed to ethical practices across all stages of production. 

We want you to be delighted with your purchase. If, for any reason, you are not satisfied with your perfume, please contact our customer service team at info@frenchparfumerie.co.za or call us at 069 900 1261. We will assist you as quickly as possible.

Yes! Our fragrances are available at select stockists across South Africa. To find the nearest stockist, you can check our website (In-Store) or reach out to us directly, and we’ll be happy to provide recommendations based on your location. 

If you are interested in becoming a stockist of our products, you can apply directly through our website on the stockists page. We’d love to collaborate with you.

While we take great care in packaging, we understand that issues can occasionally arise during delivery. If your product arrives damaged, please contact us right away at info@frenchparfumerie.co.za or call us at 069 900 1261. We’ll arrange a replacement or refund as needed to ensure your satisfaction.

Yes, we offer bulk purchasing options. If you're a retailer and wish to buy a large quantity of our products, please apply to become a stockist through our website, and we’ll provide you with customised pricing and shipping details. 

We use a courier partner for our deliveries, ensuring quick and reliable service. Once your order is dispatched, you will receive a tracking notification. Typically, deliveries take between 1 and4 working days, depending on your location. We dispatch from both Johannesburg and CapeTown.

The packaging depends on the size and nature of your order. If your purchase is a gift, please let us know, and we’ll ensure it’s beautifully packaged in a TFP gift box. We take great pride in presenting your order with care to make it as special as possible. 

Fragrance is personal - we always suggest exploring by scent family (Floral, Fresh, Oriental, or Woody) to find your perfect match. You’ll also find our best sellers and team favourites featured on our website to help guide you – these are good to start with if you are unsure. Another good start is to try our Favourites Collection Set of four of our most-loved fragrances.

While our perfumes are made with high-quality oils and are free from harsh chemicals, all skin types are different. If you have sensitive skin or a known fragrance allergy, we recommend doing a small patch test before full application. Our oil-based formula is generally gentler on skin, but it's always best to test first.